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Benefits
WHY YOUR BUSINESS NEEDS TELEPHONE ON HOLD MESSAGES
When you put a caller to your business on hold you risk losing a sale, or losing a customer forever. The answer to these lost opportunities is a professionally produced telephone on-hold message program. Imagine what you can tell your callers while they are waiting; product information, hours, services and current promotions you are providing. An on-hold message program is like having a customer service staff that never takes a coffee break or a day off.
WHEN IT COMES TO YOUR TELEPHONE CUSTOMERS BEING ON HOLD,
SILENCE IS NOT GOLDEN!
Everyone in business knows, that at some point, you must put your customers on hold. Whether they are your patients in your medical office, customers at your bodyshop, clients in your law firm, or customers interested in mortgage rates, everybody gets put on hold. When you put your customers on hold and all they hear is dead silence, they feel abandoned or think you've hung up on them.
While some on hold customers hear dead silence, others may hear the radio. Playing radio broadcasts over telephone lines is a commercial use of licensed material and businesses that play radio on-hold are responsible for all annual licensing fees. Damages for willful copyright infringement are punishable by a year in prison and can reach fines of $100,000. Besides paying annual licensing fees, you have no way of controling what your on hold customer hears. An obnoxious DJ, negative news, or worst of all, having your customer hear a radio commercial for your competitor, this is not what your customer needs to hear! Why should you pay for someone else's advertising when for just pennies a day you can enhance your company's professional image with one of our affordable on-hold message programs.
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“ICORP is more than pleased with the decision in choosing OMG National to direct and produce our VidMercial. The VidMercial provided an excellent way for ICORP to showcase how our services and professionalism are presented to the world. We considered the service and attention to detail to our VidMercial to be exceptional. We would not hesitate to use them again.
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